COVID-19 Updates – Locations

Current COVID-19 Changes at CHS Northern Plains (Updated Regularly)
Last updated 3/27/2020

Overall Company Updates:

  • We are limiting access at all locations and have eliminated walk-in traffic. Our staff members are available via phone (calls and texts) and email to fully serve your needs during this time.
  • We have restricted face-to-face meetings. Our sales staff will conduct business via phone, text or email. As a company that prides itself on the relationships we have built, this will be a difficult change. However, face-to-face meetings pose a greater risk for all parties. If you need to conduct critical business that requires an in-person meeting, please call for an appointment to confirm access to the facility and availability of staff. All visitors to our office will be required to complete a questionnaire before entering our facilities.

CHS Capital Updates:

  • Please contact Rachelle Griese at (c) 605-765-4591 or Jolene Schall at (c) 605-295-1515 with any CHS Capital inquiries. All capital business will be handled by phone or email only. Rachelle will process any capital checks mailed in or dropped off remotely.

CHS Northern Plains Main Office, Gettysburg, SD:

  • The main office is closed to all visitors.
  • Drop off items and deliveries can be left in the marked area of the entryway until further notice.
  • Our contact information is on the doors to help facilitate your needs.

Ashley C-Store:

  • Hours of Operation: 6AM – 6PM
  • **New** Hours of Operation starting March 30th: 6AM – 6PM Monday – Friday, Closed Saturday and Sunday.
  • No prepared food or dining-in available.

Ashley Location:

  • Ashley Main Office Hours of Operation: 8AM to 5PM.
  • Ashley Agronomy Hours of Operation: 8AM – 5PM.
  • All visitors, patrons and vendors entering the office will be asked to complete a screening. We ask that you limit any visit to just what is essential.
  • Please call ahead for all agronomy product, our staff will have it ready for pickup. Customers are asked to stay in their vehicle during pickup.
  • Venturia Elevator Hours of Operation: 8AM – 5PM
  • Elevator office is closed to all foot traffic until further notice.
  • For grain deliveries and shipping, please remain in your truck at all times, unless to tarp, un-tarp or open traps. All paperwork will be brought to you.
  • Grain checks will be mailed out or an arrangement will be made for pickup – call our office to talk with a member of our staff.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


Dupree Location:

  • Hours of Operation: 7:30AM – 5:00PM Monday – Friday, 8AM – 12PM Saturday.
  • Our office is closed to all visitors.
  • Please call ahead for all orders, our team will have it ready for you upon arrival.

If we all work together, we can get through this difficult time.
Thank you for your business.


Eureka Location:

  • Eureka Agronomy Hours of Operation: 8AM – 5PM
  • Eureka Main Office Hours of Operation: 8AM – 5PM
  • All visitors, patrons and vendors entering the office will be asked to complete a screening. We ask that you limit any visit to just what is essential.
  • Please call ahead for agronomy products, our staff will have it ready upon your arrival. Please stay in your vehicle during pickup.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


Faulkton Location:

  • Hours of Operation: 8AM – 5PM
  • Office is closed to visitors until further notice.
  • Warehouse needs: Please call ahead with needs, our team will prepare your order and schedule a pickup time.
  • We can be reached by contacting the office, cell phones and email.

Gettysburg Location:

  • Hours of Operation: 8AM – 5PM
  • Gettysburg grain office is closed to the public until further notice.
  • Feed Warehouse Loadouts: Please call ahead with any feed orders, our team will prepare your order. Please stay in your vehicle during pickup.
  • Farm Deliveries: we ask you to keep distance from CHS employees.
  • Grain Deliveries: Inbound and Outbound loads, please stay in your truck and we will service you.
  • Grain Samples: There is a drop box by the office door at the East scale, please call ahead and/or drop samples at the box and we will call you with grading results.
  • Grain checks can be mailed or arrangements can be made for pickup in the drop box at the East scale. Please contact our office to talk with a member of our staff.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


Isabel Location:

  • Hours of Operation: 7:30AM – 5:00PM Monday-Friday, closed Saturdays until further notice.
  • Please call ahead for pickup, our team will prepare your order and have it ready upon arrival.
  • If you must enter the building, please us the hand sanitizer at the door and we ask that you adhere to the 6-foot distancing guidelines set out by the CDC.

If we all work together, we can get through this difficult time.
Thank you for your business.


Selby Location:

  • Hours of Operation: 7AM – 5PM
  • Selby Grain and Agronomy offices are closed to the public until further notice.
  • Warehouse Loadouts: Call ahead with any feed, chemical and fertilizer needs. Our team will prepare your order for arrival. Please stay in your vehicle during pickup.
  • For grain deliveries, you are asked to stay out of driveway offices and open your own traps.
  • Grain checks will be mailed out or set in entry way for pickup, please call our office to talk with a member of our staff.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


Strasburg Location:

  • Hours of Operation: 7AM – 5PM
  • Offices are closed to the public until further notice
  • Grain Receiving: Customers are asked to open their own traps and ask that you adhere to the 6-foot distancing guidelines set out by the CDC.
  • Grain Loadout: Drivers are asked to keep distance from employees while watching gauges and rolling tarps.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


We will adjust our practices as necessary in the coming days, weeks or months. Rest assured, it is our commitment that we will continue to provide excellent service and support throughout this unprecedented time, even if we must do it differently.
Stay safe and healthy,
Todd Oster
General Manager

Special Alert- General Manager Updates on COVID-19

As you are aware, the impact of the global pandemic caused by COVID-19 continues to rapidly evolve. Safety is a core value for CHS Northern Plains and includes a focus on the health and wellbeing of our employees, families, customers and owners, and the communities in which we live and work.

We understand that spring is here, and I want to emphasize; we are open for business. We are simply adjusting some protocols. CHS Northern Plains has implemented the following changes effective Thursday, March 19th, until further notice: 

  • We are limiting access at all locations. We respectfully ask you to contact us through phone or email whenever possible. Some of our locations have enacted split shift schedules; staff that can work remotely, have been asked to do so and will be available via phone or e-mail.
  • If you need a grain check, please contact us and we will mail it promptly, deliver it to local bank for deposit or setup a pickup location outside of the office. 
  • All visitors to our office will be required to complete a questionnaire before entering our facilities. We are also asking all staff and visitors to adhere to the 6-foot distance recommended by the CDC to reduce virus spread.
  • For in-home propane leak checks, inspections or service; customers will be asked to complete a simple screening questionnaire prior to any CHS employee providing in-home service work.    
  • We have restricted face-to-face meetings. Our sales staff will conduct business via phone, text or email. As a company that prides itself on the relationships we have built, this will be a difficult change. However, face-to-face meetings pose a greater risk for everyone involved. If you need to conduct critical business that requires an in-person meeting, please call for an appointment to confirm access to the facility and availability of staff.
  • We ask you to call ahead for product pickup whenever possible, our team will ensure that everything is ready to load upon your arrival.
  •  For those customers or vendors delivering grain or picking up products, we ask that you limit your time in the office to essential business. At some locations, we are asking drivers to remain in their cab. Please check our location policies or watch for information and direction upon arrival.

We will adjust our practices as necessary in the coming days, weeks or months. Rest assured, it is our commitment that we will continue to provide excellent service and support throughout this unprecedented time, even if we must do it differently. We value your business, your trust in CHS Northern Plains and appreciate your understanding during this time. We look forward to resuming normal interactions as soon as it is deemed safe to do so.

Todd Oster
General Manager
CHS Northern Plains

A message about COVID-19

With the impact of the global pandemic caused by COVID-19 evolving rapidly, we want to reassure you that CHS is taking steps to protect the health and safety of our employees, our owners and customers, and the communities we serve.

We are developing plans with the goal of continuing to provide the highest possible level of service to our customers and owners. Specific measures include:

  • Close coordination and collaboration to ensure safety and wellbeing of employees, customers and communities
  • Cancelation of annual meetings and other meetings of large groups and limiting visits to CHS facilities
  • Additional use of voice, video and other technology to serve you, our customers and coordinate farm visits
  • Activating plans to flex employees between locations or business units to better serve you
  • New process and rigor for interactions with vendors, suppliers, contractors or other third parties to promote health and safety
  • Fully utilizing our powerful and flexible supply chain and asset base should it become necessary to deliver to or from alternate locations

As the busy spring season unfolds, we will continue to adjust as circumstances change. We don’t take this challenge lightly, but we’re committed to working through it with effective planning, communication and execution. With our talented and committed team, best-in-class assets and our values of safety and cooperative spirit, we are confident CHS will continue to deliver products and services for customers and value for owners.

Learn ways to stay safe during Grain Bin Safety Week

grain bin safety training

Grain bins can be dangerous places. Purdue University researchers report that bin-related injuries such as entrapments, equipment entanglements and asphyxia are on the rise – more than 60 incidents occurred in the U.S. in 2018. 

As part of our commitment to safety as a core value, CHS is partnering with other ag industry leaders to support Grain Bin Safety Week, Feb. 16-22. Here are the top three things you can do to promote safe practices around grain bins:

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Freeze warning

Decrease the risk of cold-weather downtime with the right diesel.

use the right premium diesel during cold weather

When temperatures drop, a farmer’s work doesn’t stop. Keeping equipment running at its peak during colder weather requires a watchful eye on what’s in your fuel tank.

Here’s the main problem that comes when temperatures drop: Diesel fuel hits its cloud point — the temperature at which wax crystals begin to appear in the fuel, also known as gelling. Cloud point is reached in #2 diesel fuel when fuel temperatures hit 4 to 14 degrees Fahrenheit, depending on where you buy your fuel, says Chad Christiansen, manager of product quality and additives for CHS.

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CHS reports $177.9 million in first quarter net income

Truck delivering propane to residential home in winter

Significant increase in fall propane demand helped balance difficult market conditions

CHS reported net income of $177.9 million for the first quarter of fiscal year 2020 that ended Nov. 30, 2019. This compares to net income of $347.5 million in the first quarter of fiscal year 2019.

The results for the first quarter of fiscal year 2020 reflect:

  • Revenues of $7.6 billion compared to revenues of $8.5 billion for the first quarter of fiscal year 2019.
  • Strong supply chain performance in our propane business that was a positive contributor resulting from efficient sourcing of propane during significantly increased fall demand – brought on by unseasonably early cold and wet weather during harvest – for crop drying and home heating.
  • Less advantageous market conditions in our refined fuels business compared to the first quarter of fiscal year 2019, during which the company experienced historically wide pricing spreads between Canadian crude oil and crude oil from the United States. CHS processes Canadian crude oil at its refineries in Laurel, Montana, and McPherson, Kansas.
  • Poor weather conditions that occurred in fiscal year 2019 and the first quarter of fiscal year 2020 continued to negatively impact our Ag segment’s operations, resulting in lower crop yields, poor grain quality in some areas and lower fall crop nutrients sales.
  • Pressure on grain volume and margins due to slow movement of grain associated with unresolved trade issues between the United States and foreign trading partners.
  • Decreased fertilizer volumes compared to the first quarter of fiscal year 2019 due to a slow harvest in the first quarter of fiscal year 2020.

“We are not immune to the challenges of our industry, and our first quarter results reflect the difficulties brought on by fall weather and ongoing trade tensions,” said Jay Debertin, president and CEO of CHS Inc. “The cooperative system, however, provides CHS and its owners stability to withstand these difficult times. Our focus remains on building efficiencies in our supply chain and on operating in this challenging agricultural environment.

“During a cold and wet harvest, we leveraged our supply chain to meet the significant increase in propane needs of our owners and customers,” Debertin continued. “Our focus on meeting the needs of our owners helped deliver the successful launch of two products – Acuvant™ and Trivar™ – that will be available for spring planting.

“We know the remainder of fiscal year 2020 will continue to present challenges, and we are confident in our ability to find opportunities in those challenges, to help our owners grow their businesses and to continue to strengthen our company,” he said. “No one feels those challenges more than our owners. We remain committed to supporting communities and experts as they address the stress felt across rural America.”

First Quarter Fiscal 2020 Business Segment Results

The following segment results were reported for the first quarter of fiscal year 2020 as compared to the first quarter of fiscal year 2019.

Energy
Pretax earnings of $162.2 million in the first quarter of fiscal year 2020 compared to $232.5 million for the first quarter of fiscal year 2019 reflect:

  • Significantly less advantageous market conditions, driven primarily by decreased crude oil spreads on heavy Canadian crude oil processed at our refineries and, to a lesser extent, decreased crack spreads in our refined fuels business compared to the same period during fiscal year 2019. The decreased crude oil differentials and lower crack spreads were partially offset by favorable hedging activity in refined fuels.
  • The decrease in pretax income for refined fuels was partially offset by significantly improved propane margins from a late, wet crop combined with unseasonably cold weather across much of CHS service area that led to increased fall demand for crop drying and home heating compared to the first quarter of fiscal year 2019.

Ag
Pretax loss of $13.9 million compared to pretax earnings of $80.3 million in the first quarter of fiscal year 2019 reflects:

  • Poor weather conditions in fiscal year 2019 that culminated in a late and smaller fall harvest, resulting in decreased demand for farm supplies and crop nutrient products.
  • Ongoing global trade tensions between the United States and foreign trading partners continued to negatively impact grain volumes and margins.
  • Lower margins in our processing and food ingredients business.

Nitrogen Production
Pretax earnings of $16.5 million compared to pretax earnings of $23.7 million in the first quarter of fiscal year 2019 reflect:

  • Lower equity income from our investment in CF Nitrogen, of which CHS has partial ownership, attributable to decreased market pricing of urea and urea ammonium nitrate, which are produced and sold by CF Nitrogen.

Corporate and Other
Pretax earnings of $20.7 million compared to pretax earnings of $30.8 million in the first quarter of fiscal year 2019 reflect:

  • Results primarily from lower equity income from our investments in Ardent Mills and Ventura Foods and decreased income in our financing and hedging businesses due to market-driven interest rate reductions and lower trading activity, respectively.
CHS 1st quarter balance sheet

CHS Inc. owners elect five board members during annual meeting

Portrait of newly and re-elected CHS Board Members

CHS owners elected five board members to three-year terms during the cooperative’s 2019 Annual Meeting held Dec. 5-6 in Minneapolis. Pictured (l. to r.) are: Kevin Throener, Hal Clemesen, Mark Farrell, Alan Holm and Steve Riegel.

Officers of board also elected by board peers following Annual Meeting

CHS owners elected five board members to three-year terms during the cooperative’s 2019 Annual Meeting held Dec. 5-6 in Minneapolis. Newly elected to three-year terms are:

Hal Clemensen succeeds former director Randy Knecht, who retired from the CHS Board of Directors on Dec. 6. Clemensen represents Region 4, covering South Dakota, and has been the president of the board of directors of Agtegra Cooperative since its formation in 2018. He was president of the South Dakota Wheat Growers Association from 2005 until its merger with North Central Farmers Elevator in 2018. He is a past director and is an active member of the South Dakota Soybean Association and an active member of South Dakota Corn Growers. In 2015, the National Council of Farmer Cooperatives named him Farmer Cooperative Director of the year. He raises corn, soybeans and wheat near Conde, South Dakota. He holds a Bachelor of Science in Agricultural Economic and Agricultural Business from South Dakota State University. Clemensen was appointed to the CHS Board’s Government Relations and Corporate Risk committees.

Kevin Throener succeeds former director Dennis Carlson, who retired from the board on Dec. 6, and represents Region 3, which covers North Dakota. Throener has been a director of CHS Dakota Plains Ag since 2014 and served as vice president of the Sargent County Farmers Union Board of Directors since 2007. He has also served on the Cogswell, North Dakota, Volunteer Fire Department since 1997 and was its chief from 2010 to 2018. Throener raises corn, soybeans and alfalfa and operates a feedlot and cow/calf business near Cogswell, North Dakota. Throener and his wife Ronda are first-generation farmers who built their operation from the ground up. He studied Agricultural Systems Management at North Dakota State University. He was appointed to the CHS Board’s Governance Committee and the CHS Foundation Board of Trustees.

Reelected to three-year terms are:

  • Mark Farrell, who operates a corn, soybean and wheat farm in Dane County, Wisconsin, representing Region 5.
  • Alan Holm, who operates a corn, soybean, sweet corn, peas and hay operation and has a cow-calf herd near Sleepy Eye, Minnesota, representing Region 1.
  • Steve Riegel, who raises corn, soybeans, alfalfa, dryland wheat and milo near Ford, Kansas, representing Region 8.

Following the Annual Meeting, the board held its annual re-organization meeting. Each of the following board members was elected to one-year officer terms:

  • Dan Schurr, chair
  • C.J. Blew, first vice chair
  • Jon Erickson, second vice chair
  • Russ Kehl, secretary-treasurer
  • Steve Riegel, assistant secretary-treasurer

CHS Board announces fiscal 2019 equity management decisions

CHS will return $180 million in cash patronage and equity redemptions to its owners based on fiscal 2019 earnings.

Of that $180 million, $90 million will be distributed in cash patronage and $90 million will be distributed through equity redemptions.

  • Of the $90 million in equity redemptions, $63 million will be returned to member cooperatives and $27 million to individual members.
    • The $27 million in redemptions of individual producer member equity will be provided based on qualifying requests from individual members (estates and age 70+).
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