COVID-19 Updates – Locations

Current COVID-19 Changes at CHS Northern Plains (Updated Regularly)
Last updated 3/27/2020

Overall Company Updates:

  • We are limiting access at all locations and have eliminated walk-in traffic. Our staff members are available via phone (calls and texts) and email to fully serve your needs during this time.
  • We have restricted face-to-face meetings. Our sales staff will conduct business via phone, text or email. As a company that prides itself on the relationships we have built, this will be a difficult change. However, face-to-face meetings pose a greater risk for all parties. If you need to conduct critical business that requires an in-person meeting, please call for an appointment to confirm access to the facility and availability of staff. All visitors to our office will be required to complete a questionnaire before entering our facilities.

CHS Capital Updates:

  • Please contact Rachelle Griese at (c) 605-765-4591 or Jolene Schall at (c) 605-295-1515 with any CHS Capital inquiries. All capital business will be handled by phone or email only. Rachelle will process any capital checks mailed in or dropped off remotely.

CHS Northern Plains Main Office, Gettysburg, SD:

  • The main office is closed to all visitors.
  • Drop off items and deliveries can be left in the marked area of the entryway until further notice.
  • Our contact information is on the doors to help facilitate your needs.

Ashley C-Store:

  • Hours of Operation: 6AM – 6PM
  • **New** Hours of Operation starting March 30th: 6AM – 6PM Monday – Friday, Closed Saturday and Sunday.
  • No prepared food or dining-in available.

Ashley Location:

  • Ashley Main Office Hours of Operation: 8AM to 5PM.
  • Ashley Agronomy Hours of Operation: 8AM – 5PM.
  • All visitors, patrons and vendors entering the office will be asked to complete a screening. We ask that you limit any visit to just what is essential.
  • Please call ahead for all agronomy product, our staff will have it ready for pickup. Customers are asked to stay in their vehicle during pickup.
  • Venturia Elevator Hours of Operation: 8AM – 5PM
  • Elevator office is closed to all foot traffic until further notice.
  • For grain deliveries and shipping, please remain in your truck at all times, unless to tarp, un-tarp or open traps. All paperwork will be brought to you.
  • Grain checks will be mailed out or an arrangement will be made for pickup – call our office to talk with a member of our staff.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


Dupree Location:

  • Hours of Operation: 7:30AM – 5:00PM Monday – Friday, 8AM – 12PM Saturday.
  • Our office is closed to all visitors.
  • Please call ahead for all orders, our team will have it ready for you upon arrival.

If we all work together, we can get through this difficult time.
Thank you for your business.


Eureka Location:

  • Eureka Agronomy Hours of Operation: 8AM – 5PM
  • Eureka Main Office Hours of Operation: 8AM – 5PM
  • All visitors, patrons and vendors entering the office will be asked to complete a screening. We ask that you limit any visit to just what is essential.
  • Please call ahead for agronomy products, our staff will have it ready upon your arrival. Please stay in your vehicle during pickup.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


Faulkton Location:

  • Hours of Operation: 8AM – 5PM
  • Office is closed to visitors until further notice.
  • Warehouse needs: Please call ahead with needs, our team will prepare your order and schedule a pickup time.
  • We can be reached by contacting the office, cell phones and email.

Gettysburg Location:

  • Hours of Operation: 8AM – 5PM
  • Gettysburg grain office is closed to the public until further notice.
  • Feed Warehouse Loadouts: Please call ahead with any feed orders, our team will prepare your order. Please stay in your vehicle during pickup.
  • Farm Deliveries: we ask you to keep distance from CHS employees.
  • Grain Deliveries: Inbound and Outbound loads, please stay in your truck and we will service you.
  • Grain Samples: There is a drop box by the office door at the East scale, please call ahead and/or drop samples at the box and we will call you with grading results.
  • Grain checks can be mailed or arrangements can be made for pickup in the drop box at the East scale. Please contact our office to talk with a member of our staff.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


Isabel Location:

  • Hours of Operation: 7:30AM – 5:00PM Monday-Friday, closed Saturdays until further notice.
  • Please call ahead for pickup, our team will prepare your order and have it ready upon arrival.
  • If you must enter the building, please us the hand sanitizer at the door and we ask that you adhere to the 6-foot distancing guidelines set out by the CDC.

If we all work together, we can get through this difficult time.
Thank you for your business.


Selby Location:

  • Hours of Operation: 7AM – 5PM
  • Selby Grain and Agronomy offices are closed to the public until further notice.
  • Warehouse Loadouts: Call ahead with any feed, chemical and fertilizer needs. Our team will prepare your order for arrival. Please stay in your vehicle during pickup.
  • For grain deliveries, you are asked to stay out of driveway offices and open your own traps.
  • Grain checks will be mailed out or set in entry way for pickup, please call our office to talk with a member of our staff.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


Strasburg Location:

  • Hours of Operation: 7AM – 5PM
  • Offices are closed to the public until further notice
  • Grain Receiving: Customers are asked to open their own traps and ask that you adhere to the 6-foot distancing guidelines set out by the CDC.
  • Grain Loadout: Drivers are asked to keep distance from employees while watching gauges and rolling tarps.

We have cell, email, text and Adobe sign available for use.
We will update you as guidelines change.


We will adjust our practices as necessary in the coming days, weeks or months. Rest assured, it is our commitment that we will continue to provide excellent service and support throughout this unprecedented time, even if we must do it differently.
Stay safe and healthy,
Todd Oster
General Manager

Special Alert- General Manager Updates on COVID-19

As you are aware, the impact of the global pandemic caused by COVID-19 continues to rapidly evolve. Safety is a core value for CHS Northern Plains and includes a focus on the health and wellbeing of our employees, families, customers and owners, and the communities in which we live and work.

We understand that spring is here, and I want to emphasize; we are open for business. We are simply adjusting some protocols. CHS Northern Plains has implemented the following changes effective Thursday, March 19th, until further notice: 

  • We are limiting access at all locations. We respectfully ask you to contact us through phone or email whenever possible. Some of our locations have enacted split shift schedules; staff that can work remotely, have been asked to do so and will be available via phone or e-mail.
  • If you need a grain check, please contact us and we will mail it promptly, deliver it to local bank for deposit or setup a pickup location outside of the office. 
  • All visitors to our office will be required to complete a questionnaire before entering our facilities. We are also asking all staff and visitors to adhere to the 6-foot distance recommended by the CDC to reduce virus spread.
  • For in-home propane leak checks, inspections or service; customers will be asked to complete a simple screening questionnaire prior to any CHS employee providing in-home service work.    
  • We have restricted face-to-face meetings. Our sales staff will conduct business via phone, text or email. As a company that prides itself on the relationships we have built, this will be a difficult change. However, face-to-face meetings pose a greater risk for everyone involved. If you need to conduct critical business that requires an in-person meeting, please call for an appointment to confirm access to the facility and availability of staff.
  • We ask you to call ahead for product pickup whenever possible, our team will ensure that everything is ready to load upon your arrival.
  •  For those customers or vendors delivering grain or picking up products, we ask that you limit your time in the office to essential business. At some locations, we are asking drivers to remain in their cab. Please check our location policies or watch for information and direction upon arrival.

We will adjust our practices as necessary in the coming days, weeks or months. Rest assured, it is our commitment that we will continue to provide excellent service and support throughout this unprecedented time, even if we must do it differently. We value your business, your trust in CHS Northern Plains and appreciate your understanding during this time. We look forward to resuming normal interactions as soon as it is deemed safe to do so.

Todd Oster
General Manager
CHS Northern Plains

A message about COVID-19

With the impact of the global pandemic caused by COVID-19 evolving rapidly, we want to reassure you that CHS is taking steps to protect the health and safety of our employees, our owners and customers, and the communities we serve.

We are developing plans with the goal of continuing to provide the highest possible level of service to our customers and owners. Specific measures include:

  • Close coordination and collaboration to ensure safety and wellbeing of employees, customers and communities
  • Cancelation of annual meetings and other meetings of large groups and limiting visits to CHS facilities
  • Additional use of voice, video and other technology to serve you, our customers and coordinate farm visits
  • Activating plans to flex employees between locations or business units to better serve you
  • New process and rigor for interactions with vendors, suppliers, contractors or other third parties to promote health and safety
  • Fully utilizing our powerful and flexible supply chain and asset base should it become necessary to deliver to or from alternate locations

As the busy spring season unfolds, we will continue to adjust as circumstances change. We don’t take this challenge lightly, but we’re committed to working through it with effective planning, communication and execution. With our talented and committed team, best-in-class assets and our values of safety and cooperative spirit, we are confident CHS will continue to deliver products and services for customers and value for owners.

© 2020 CHS Inc.